Bob Parkin is in for a lung resection and Bron has developed a soft spot for him. She faces crisis upon crises as she hands in her resignation and her dear friend's life-saving operation goes terribly wrong. Connor doubts his ability as a nurse when a deranged patient takes a dislike to him. Von finds anger and compassion when a streetkid takes an unorthodox path to find help. Jared bears the brunt of Amanda's prejudices when she finds out that he could be HIV positive.

Jared uncovers the dark secret behind an elderly woman's refusal to leave the bedside of a dear friend. Steph puts her credibility and that of a colleague on the line when she challenges a young doctor in front of her patient. Newly promoted and eager to put her new skills into action, ambulance officer Bron is desperate for some excitement, unfortunately her day is filled with nothing but nuisance calls. Connor looks set to miss the big footy semi-final but all is not lost when he helps save a patient's future.

Jared and Von are targeted by a seemingly perfect agency nurse but soon discover how deceiving appearances can be. Terri dramatically saves the life of a choking child but finds her neighbour's hero worship rather hard to take. Bron has the hottest tip ever for the Melbourne Cup but it looks like fate will keep her from winning a bundle. Regina receives a startling diagnosis.

Terri leaves the Community House and returns to Ward 17. She has healed somewhat since the death of Neil Phillips a week ago, but Terri knows a return to her usual world will be a trying time. Von gives her all the support she can, but so far Terri's ordeal is not general knowledge and Mitch has decided to make himself scarce. Terri gets stuck into office work, avoiding contact with the patients and awkwardly deflecting the friendly inquiries of her colleagues. Meanwhile, rumours are circulating about a rape and fatal stabbing.

Steph steps into Terri's shoes as Nursing Unit Manager but alienates her colleagues with her demanding behaviour. Bron uncovers the shocking family secret that drove sisters apart 23 years ago when the sister of a brain-damaged patient insists her sister be allowed to die so she can receive an insurance payout. Luke is convinced his good relationship with Madsen is over for good when he risks a patient's safety by operating with an injured hand. Mitch and Kylie deal with a hypochondriac while Connor learns a lesson of the heart.

Terri settles a dazed Robyn Michalandos on Ward 17 but is immediately suspicious. Robyn insists her head injuries are from a fall down the stairs at home but all the signs point towards domestic violence. When her husband Steve arrives and immediately threatens his teenage stepson, the fears of the staff are seemingly confirmed. The stage is set for a tense day on the Ward.

Luke, Bron, and Ben must overcome their personal differences in a cliff-side battle to save a young man's life. Von believes a young male patient with cancer needs help from a different kind of specialist when she determines he is mimicking symptoms to get attention from his parents who are proccupied with his cancer-fighting sister. Mitch cares for a married woman who wants to keep her diagnosis from her husband. A clumsy painter keeps the staff on their toes. Connor rides a rollercoaster as he tries to follow the tangled personal lives of a patient and her husband. Jodi shares some startling news prompting Connor to tell Bron the truth about his feelings for her.