Teri receives a phone call from Alan York who says his daughter, Janet, is a friend of Kimberly's and is also missing, so the two parents join forces to try and find the girls. Even as Jack is secretly called out of the office and given an encrypted key card containing information on the Palmer hit that could lead him to a dirty agent within his organization, the explosion of a 747 over the Mojave Desert becomes yet another piece in the puzzle.

Convinced Jack needs to be relieved of his command, one of his team members, Tony, calls George Mason who arrives and puts the CTU under lock-down. With the help of his second-in-command, Nina, Jack slips out and heads for an address listed on the key card. Once there he encounters a shooter who hints that Kimberly's disappearance is part of a bigger plan. Meanwhile, the two boys deliver Kimberly to a man named Ira Gaines.