The team responds to a major accident when a car loses control and crashes into a local street fair. Meanwhile, Nancy gets a new partner, and Rabbit teaches Marisa a lesson.

A patient who regularly abuses the system calls again for help. Nancy has problems with her father's new job and Boone disagrees with Tyler on how to treat a patient at a mosque. Also, a dream unsettles Marisa at work.

In the process of gathering stories for his book, Glenn finds himself discussing unusual calls with his work mates and ends up hearing much more than he imagined. Elsewhere, Tyler's dad comes to town for a visit.