The Crisis Centre is invaded when Vincent's replacement arrives. She is Louise Arden, a tough, slick lawyer who appears to come from a privileged background, who in her former practice, dealt with clients from the upper echelons of society. Louise seems to have come to the Centre with little social conscience or commitment, and Maxine is worried that the people who need her help most are going to take a back seat.

A leading heart surgeon with links to a pharmaceutical company has been executed in his car. Bill McCoy and Charlie Coustos investigate the murder. Maxine and Louise try and save a house full of poor residents who are turfed out of their rented home to make room for property developer Brian Cleary's grand vision of a clean new city. War breaks out between the residents and the police, which culminates in a shoot-up of Central Police Station, which is blamed on the residents.